Membership Services Associate, Fill In

Entry Level
Plummer ID
Posted 3 months ago

A non-exempt position serving Indian and non-Indian patients/clientele.


High School Diploma or GED is required with full-time and/or part-time positions.  Students in fill-in position are expected to maintain good to excellent academic standing at their school.  Previous work experience as a receptionist, greeter, administrative assistant or equivalent is preferred.  Majority of experience should have had high public contact and visibility. Knowledge of customer service, marketing and sales beneficial.  Must be able to operate a personal computer with IBM software.  Must be able to work flexible hours, including nights, weekends and holidays.

Duties and Responsibilities:

  • Consistently promote a positive, professional image of the company at all times, and provide consistent high quality customer service to all patrons.
  • Consistently demonstrate positive, effective communication skills and interactions with the Membership Supervisor, employees, members, volunteers, other agencies and organizations.
  • Demonstrate a comprehensive knowledge of and comply with company policies and procedures, including the rules, policies and procedures contained in the Wellness Center Member Handbook.
  • Assist as needed in special events/activities.
  • Completes all duties on daily cleaning schedules.
  • Conducts one-on-one tours and provides a thorough orientation of the Wellness Center and benefits.
  • Ability to work with a variety of patrons.
  • Handles all reservations accurately.
  • Initiates the registration process and registers members in appropriate classes.
  • Answers incoming calls, forwards calls professionally and efficiently; takes accurate messages as needed.
  • Maintains an adequate amount of Pro Shop supplies and Snack Bar inventory and re-orders when necessary.
  • Prepares all snack bar orders.
  • Processes incoming and outgoing mail.
  • Other duties as assigned.

Job Features

Job CategoryFill In (On-Call)

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